Managing Director, Communications and Public Engagement

The Carnegie Foundation for the Advancement of Teaching is looking for a compelling storyteller, confident ambassador, and effective collaborator to serve as Managing Director of Communications and Public Engagement.

The Foundation has focused its work on four strategic priorities designed to significantly improve the quality of education for Black, Latinx, Asian, Pacific Islander, Indigenous and other underrepresented students nationwide.  Taken as a whole, Carnegie’s priorities – Educational Attainment, Postsecondary Innovation, Future of Learning, and Networked Improvement – are designed to achieve educational, economic, and racial justice.

The ideal candidate for this role should be expert, entrepreneurial, and focused on results. They should be mission driven, open minded, and empathetic, supporting the Foundation’s efforts to build a culture of trust, transparency, inclusiveness, and continuous improvement. Most importantly, they should bring demonstrable experience and a commitment to catalyzing transformational change in education so that every student has the opportunity to live a healthy, dignified, and fulfilling life.

Key Responsibilities

  • Strategic planning and execution (25%)
    • Co-create and implement a vision and strategy for communications and public engagement in support of the Carnegie mission.
    • Lead the development and refinement of an organization-wide communications strategy that fully leverages the team, effectively integrates work across program areas, and addresses specific program needs when necessary.
    • Lead the development and refinement of the communications strategy, balancing multiple priorities with available capacity. Monitor performance of the plan and regularly assess its effectiveness.
    • Develop an overarching unified voice and brand for the Foundation that ties together the program work and can be understood by its priority stakeholders and audiences.
    • Oversee strategy for the Foundation’s digital channels: website, Twitter, Facebook, and LinkedIn.
    • Commission, coordinate, co-create, proofread, write, post, and other tasks as required to achieve the highest communications, marketing, and engagement impact.
  • Public Engagement (20%)
    • Build relationships with media, thought leaders, policymakers, partners, and other key audiences
    • Serve as an effective spokesperson and ambassador on behalf of the Foundation.
    • Build and manage relationships with traditional and emerging media; brief staff for interviews; and develop and pitch Op-Eds and other broadly accessible pieces.
    • In collaboration with the Executive Office, identify opportunities to amplify the public profiles of the president, vice presidents, trustees, staff, and partners.
  • Collaboration with programs and partners (15%)
    • Consult with program teams on their communications and marketing needs and integrate those needs into the Foundation’s larger strategic plan and communications calendar.
    • Collaborate with Foundation partners on messaging, strategy, and plans.
  • Management and People Development (20%)
    • Provide direction, supervision, and leadership to the Communications and Public Engagement team.
    • Manage the Communications and Public Engagement operations budget.
    • Provide coaching and training to staff on consistent use of the Foundation’s messaging and communications best practices.
    • Serve on the Foundation’s leadership team to support continuous organizational development and effectiveness, including operationalization of the Foundation’s on-going commitment to diversity, equity, and inclusion in its practices, policies, and structure.
  • Organizational Learning and Process Development (20%)
    • Develop and manage the Foundation-wide master communications calendar.
    • Oversee the optimization and maintenance of the Foundation’s Customer Relationship Software (Hubspot) to best identify and reach stakeholders.
    • Analyze data from the Foundation’s website, social media, and CRM; conduct benchmark assessments and develop reports on engagement and the ROI of communications initiatives; make recommendations for future improvements.

Education and Experience Requirements:

  • A minimum of 7 years of relevant work experience is required.
  • Experience working in education or other mission driven contexts is strongly preferred.
  • Bachelor’s Degree is required.

Skill Requirements:

  • Proven skills in management of people and projects.
  • Proven ability to initiate, lead, and manage projects from beginning to end with a sense of strategic direction.
  • Outstanding writing and editing skills.

Other Qualifications

  • Must be very flexible and comfortable working in an environment with a high degree of ambiguity where processes, timelines, and targets are evolving quickly.
  • Must exhibit sound judgment, be dependable, and be willing and eager to learn.
  • Ability to multitask and meet multiple deadlines in a calm, courteous, and professional manner; must be resourceful and highly organized.
  • Ability to work effectively as a member of a close-knit team in a collaborative culture.
  • Bring joy to work

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Benefits & Perks

  • Full medical, dental, vision, life, accidental death, disability, and long-term care insurance, as well as employer subsidized flexible spending plans
  • A retirement savings plan, including employer contributions after one year of service
  • Generous time-off benefits including paid holidays and paid parental leave
  • Matching Gift program to benefit charitable organizations
  • Educational Assistance to further your professional development
  • The facility is located in Stanford, California in a quiet pastoral setting near a hiking trail.
  • Amenities include a communal kitchen (coffee, tea, and drinks provided), outdoor eating areas, free parking, and electric car charging stations