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This video highlights two social tools that improvement team facilitators and coaches can leverage to maintain engagement and commitment: a shared narrative and community agreements.
During this video, the presenter describes the importance of social tools and routines in motivating team members to stay engaged in improvement activities. The video outlines the value and key structure of an improvement narrative and provides an example. Additionally, the presenter discusses the purpose of community agreements and describes a process for generating them with a group.
Related Resources
Facilitating Improvement Teams
View other videos in this series:
- Supporting Behavior Change (Facilitating Improvement Teams Video Series #2)
- Understanding the Problem in Your Context (Facilitating Improvement Teams Video Series #3)
- Applying the Driver Diagram to your Local Context (Facilitating Improvement Teams Video Series #4)
- Selecting and Scoping Change Ideas (Facilitating Improvement Teams Video Series #5)
Creating a Team Narrative
Establishing & Reflecting on Community Agreements