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The sample protocol discussed in this video is designed to offer guidance to improvement team facilitators and coaches as they lead teams to investigate a problem and the system in which the problem exists. Using a case-based example, the presenter demonstrates how the discussion prompts and activities in the protocol might be leveraged during a team meeting to help a group identify key learning questions to better understand how a problem manifests in their local context and to select appropriate causal system analysis tools to learn more.
In addition to the team meeting protocol, the resources referenced in the video include a list summarizing key causal system analysis tools and a graphic organizer to aid individuals and teams in planning for problem and system investigation.
Facilitators are encouraged to adapt the protocol and other tools from this video based on the needs of their team and their local context.
Access resources from this video:
Related Resources
Facilitating Improvement Teams
Consolidating Your Understanding of a Problem Using a Fishbone Diagram
View other videos in this series:
- Keeping Team Members Engaged & Committed (Facilitating Improvement Teams Video Series #1)
- Supporting Behavior Change (Facilitating Improvement Teams Video Series #2)
- Applying the Driver Diagram to your Local Context (Facilitating Improvement Teams Video Series #4)
- Selecting and Scoping Change Ideas (Facilitating Improvement Teams Video Series #5)
Causal System Analysis Quick Reference Guide