This video focuses on strategies that improvement team facilitators and coaches can leverage to encourage others to think and work in new ways. It highlights two frameworks for supporting the human side of change and fostering an improvement culture: the Change CycleTM and improvement dispositions and enabling conditions.
During this video, the presenter highlights the important role that improvement team leaders play in fostering a culture that supports improvement. The video introduces the Change CycleTM and discusses strategies for helping individuals embrace and integrate new practices. The video also unpacks key improvement dispositions and the conditions that enable them, and provides examples of facilitation moves to help team members navigate change and develop dispositions.
More information about the change cycle is available at https://changecycle.com/change-cycle or Salerno, A., & Brock, L. (2008). The change cycle: How people can survive and thrive in organizational change. Berrett-Koehler Publishers.
