Susan Haynes is the partner success manager for the Carnegie Foundation’s Networked Improvement Science team. She provides product development support, partnership management, and technical assistance for various products and platforms developed by Carnegie for faculty and community partners. Prior to joining the Foundation in 2016, she worked as a legal and policy assistant in the Silicon Valley’s tech sector, specializing in print and digital copyrights.

She holds a bachelor's degree in English from Stanford University, where she specialized in creative writing and Shakespearean studies.