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Clear, Measurable Goals and Empathy Help Scale Improvement Science at High Tech High

This blog post, based on the 2016 Kappan article “Getting Better Together,” written by Kristen MacConnell and Stacey Caillier, describes what teachers learned when they worked intentionally to bring students into the change process using empathy interviews and other methods. Their work is an example of seeing a problem from the perspective of those closest to it, a core concept of improvement science.

Clear, Measurable Goals and Empathy Help Scale Improvement Science at High Tech High

December 8, 2016 | By Kathryn Baron

High Tech High, a charter management organization in Southern California with thirteen K-12 schools and its own graduate school of education, has been on an improvement journey to increase the number of students of color who go directly to 4-year colleges. It all began in 2014, when the director of one of their high schools, High Tech High North County (HTHNC), decided to apply to college himself and realized how challenging it was. Within two years, by focusing on…. Read the full blog post here.

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