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Understanding the Problem in Your Context (Facilitating Improvement Teams Video Series #3)

This video discusses the importance of leading a team to deeply understand a problem and the system producing it. It highlights a team meeting protocol and graphic organizer that coaches and facilitators can use to support teams in planning for causal system analysis.

The sample protocol discussed in this video is designed to offer guidance to improvement team facilitators and coaches as they lead teams to investigate a problem and the system in which the problem exists. Using a case-based example, the presenter demonstrates how the discussion prompts and activities in the protocol might be leveraged during a team meeting to help a group identify key learning questions to better understand how a problem manifests in their local context and to select appropriate causal system analysis tools to learn more.

In addition to the team meeting protocol, the resources referenced in the video include a list summarizing key causal system analysis tools and a graphic organizer to aid individuals and teams in planning for problem and system investigation.

Facilitators are encouraged to adapt the protocol and other tools from this video based on the needs of their team and their local context.

Access resources from this video:

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