This post illustrates how features of user-centered design bring to life the improvement principle of making the work problem-centered and user-focused.
February 8, 2017 | By Manuelito Biag
In education, knowing what works, for whom, and under what conditions requires deep understanding of individuals — their needs, concerns, and motivations — as well as the contexts they inhabit. The very first of Carnegie’s Six Core Principles of Improvement is to make the work problem-centered and user-focused. In a school setting, users can include students, teachers, administrators, family members, and other youth-serving individuals. A user-centered strategy is premised on the notion that those who face the problem day-to-day…. Read the full blog post here.
