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  • March 24, 2025

    The Psychology of Change in Improvement

    By Mannong Pang

    This session, recorded at the 2021 Summit on Improvement in Education, explores the human side of change. Grounded in the Institute for Healthcare Improvement Psychology of Change Framework, the session includes reflections from a panel of leaders about their work supporting improvement in their contexts.

  • March 24, 2025

    Learning from Variation: A Case-Based Approach (Summit 2022)

    By Mannong Pang

    This session, presented at the 2022 Summit on Improvement in Education, explores how examination of variation can point to opportunities for improvement and support focusing improvement resources in a system. Presenters demonstrate using Shewhart charts to understand variation, and ways to use tools to investigate variation to answer questions posed…

  • March 24, 2025

    Run Charts: A Tool for Analysis in Improvement Science (Summit 2020)

    By Mannong Pang

    Run charts are an important tool for representing data in an improvement effort, for understanding variation over time, and for making evidence-based decisions. This session, recorded for the virtual 2020 Summit on Improvement in Education, details rules and practices for creating and interpreting these data displays.

  • March 24, 2025

    Scaling Up Without Screwing Up (Summit 2021)

    By Mannong Pang

    In this session, offered at the 2021 Summit on Improvement in Education, presenter Huggy Rao, professor at the graduate school of business at Stanford University, shares ideas about scaling change within organizations. The session is builds on ideas and research from the book Scaling Up Excellence that Prof. Rao co-authored…

  • March 24, 2025

    Measurement for Improvement (Summit 2020)

    By Mannong Pang

    This session, pre-recorded as part of the virtual 2020 Summit on Improvement in Education, explores ways that measurement for improvement differs from measurement for other purposes in education. It introduces the concept of a “system of measures” and offers a case example of how a such a system functions to…

  • March 10, 2025

    Basics of PDSA Cycles

    By Mannong Pang

    This session, presented at the 2023 Summit on Improvement in Education, introduces the role of disciplined inquiry in improvement efforts and unpacks key moves and considerations to support learning about a change idea utilizing a plan-do-study-act (PDSA) cycle.

  • February 25, 2025

    Planning for Success: Navigating Spread and Scale in System Change

    By Mannong Pang

    This session, presented at the 2024 Summit on Improvement in Education, discusses key considerations for planning to spread or scale a change idea in a new context. The session includes a handout to help you plan for how to attend to social factors related to the diffusion of innovations as…

  • January 24, 2025

    Why a NIC?

    By Mannong Pang

    This 2015 blog post introduces the distinctive features of Networked Improvement Communities (NICs) and identifies some of their advantages for accelerating learning about high-leverage educational problems.

  • January 24, 2025

    Practical Measurement for Improvement

    By Mannong Pang

    This site offers definitions, guidance, examples, and technical briefs related to leveraging practical measures for continuous improvement. Designed to help the user get started with practical measurement, the site includes a path from getting started through identifying and testing a measure as well as a resource library.

  • January 24, 2025

    Six Improvement Principles

    By Mannong Pang

    The Six Improvement Principles are core organizing ideas for improvement science. They speak to how problems are unpacked and understood and to how learning towards improvement is undertaken.