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System Improvement Map

A system improvement map is used to visualize the structures, processes, and norms that exist in different parts of a system. Often developed during problem investigation and causal system analysis, it can be a useful reference in understanding how system components relate to each other. This guide describes the purpose of system improvement maps and outlines a process for creating one.

A system improvement map is a visual snapshot that represents a collective understanding of the system and helps a group identify areas to focus improvement work and questions for further investigation. This guide provides an overview of the purpose of this tool and how it can be leveraged within an improvement team or community. It also outlines the process for creating a system improvement map with an example.

Download the reference (PDF)

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