Driving Improvements in Student Transportation Services

75-min | Livestreamed
Focus Areas: System Transformation Toward Continuous Improvement

While classroom focused improvement efforts are a critical lever for obtaining improved student outcomes, the management practices of the central office also play an important role. Central office processes and policies, such as those that impact student transportation, have the potential to accelerate positive change or bring it to a halt. Come hear an example of how improvement science was applied at the central office level to reshape student transportation services.


Sharicca Boldon, Acting Director of Strategy and Compliance, Baltimore City Public Schools
Jacinta Hughes, Director, Transportation, Baltimore City Public Schools
Robbin Marshall, Deputy Director, Baltimore City Public Schools