Psychology of Change in Improvement

75-min | In-Person

The Institute for Healthcare Improvement (IHI) defines the psychology of change as “the science and art of human behavior as it relates to transformation.” In addition to applying the technical skills of improvement science, it is equally important to understand how to navigate the adaptive challenges associated with the human side of change. The IHI Psychology of Change Framework presents five domains of practice that work synergistically to activate people’s agency. In this session, participants will explore this framework and hear real-life examples from front-line improvers. To get the most out of this session, please review the framework prior to joining.

Presenters

Tinkhani White, Associate, Networked Improvement Science, Carnegie Foundation for the Advancement of Teaching
Simone Palmer, Senior Associate, Networked Improvement Science, Carnegie Foundation for the Advancement of Teaching
Patrice Dawkins-Jackson, Senior Associate, Networked Improvement Science; Director, Organizational Learning and Development, Carnegie Foundation for the Advancement of Teaching

Panelists

Nate Meyer, Ed.D., Assistant Superintendent, Accelerated Improvement Schools, Jefferson County Public Schools, Louisville, Kentucky
Tamara Jackson, 1st Grade Teacher, Hening Elementary School, Chesterfield County Public Schools
Kristin Saady, Principal, Hening Elementary School, Chesterfield County Public Schools
Douglas Mihok, Treasurer & Controller, Carnegie Foundation for the Advancement of Teaching
Yumiko Myoraku, Finance Assistant, Carnegie Foundation for the Advancement of Teaching