Psychology of Change in Improvement
75-min | In-Person
The Institute for Healthcare Improvement (IHI) defines the psychology of change as “the science and art of human behavior as it relates to transformation.” In addition to applying the technical skills of improvement science, it is equally important to understand how to navigate the adaptive challenges associated with the human side of change. The IHI Psychology of Change Framework presents five domains of practice that work synergistically to activate people’s agency. In this session, participants will explore this framework and hear real-life examples from front-line improvers. To get the most out of this session, please review the framework prior to joining.
Tinkhani White, Associate, Networked Improvement Science, Carnegie Foundation for the Advancement of Teaching
Simone Palmer, Senior Associate, Networked Improvement Science, Carnegie Foundation for the Advancement of Teaching
Patrice Dawkins-Jackson, Senior Associate, Networked Improvement Science; Director, Organizational Learning and Development, Carnegie Foundation for the Advancement of Teaching
April 23–25, 2023
Hilton San Diego Bayfront